Contact
Overview
We’re always open to hearing from you. Whether you have a question about a digital course, billing, technical access, or collaboration opportunities, the Yachtfidence team is available for direct support via email.
We are a South African-based digital training brand specializing in mindset, discipline, and confidence systems for yacht crew and driven professionals worldwide.
Support Hours
Monday – Friday: 17:00 – 19:00 (SAST / GMT+2)
Outside these hours, emails will be reviewed and responded to within 2 business days.
How to Reach Us
Email: yachtfidence@gmail.com
Business Name: Yachtfidence (Sole Proprietor)
Address: 5 Strandloper Close, Vermont, 7201, South Africa
For Refunds & Account Questions
Please include the following in your email to yachtfidence@gmail.com
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Subject: Refund / Access / Billing – [Product Name]
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Your full name and email used at checkout
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Date of purchase
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Short description of your request
All refunds are handled under our [Refund Policy – LINK], and personal data is processed in line with our [Privacy Policy – LINK].
Collaboration or Media Enquiries
For brand collaborations, interviews, or press-related questions, please email yachtfidence@gmail.com with Subject: Media / Partnership.
Response Time
We aim to reply to all emails within 48 hours (business days only). During peak launch periods, response times may extend slightly, but every inquiry is reviewed personally.
Legal & Compliance Details
Registered Business Type: Sole Proprietor
Jurisdiction: Western Cape, South Africa
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